Our Purpose

This website provides information about Top Tier Psychiatry and our services. It is not intended to replace professional medical advice, diagnosis, or treatment.

If you are experiencing a medical or mental health emergency, call 911 or visit your nearest emergency room immediately.

Who Can Use This Website

This website is intended for adults. Individuals under 18 should only use this site with the guidance of a parent or legal guardian.

Your Privacy Matters

Your use of this website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our site, you acknowledge and agree to those practices.

No Provider–Patient Relationship

Visiting this website or contacting us through it does not establish a provider–patient relationship.
That relationship is only created after you schedule and attend an appointment with one of our licensed professionals.

Our Content

All content on this website — including text, graphics, images, design, and other materials — belongs to Top Tier Psychiatry or is licensed to us.

You may view, download, or print materials for personal, non-commercial use only. Please do not copy or distribute our content without prior written consent.

Using the Website Responsibly

When using our website, you agree not to:

• Violate any laws or regulations

• Attempt to hack, disrupt, or misuse the website or related systems

• Post harmful, misleading, or offensive content

• Impersonate another person or misrepresent your identity

• Interfere with the security or operation of our website

Links to Other Websites

Our site may contain links to third-party websites for your convenience. We do not control these sites and are not responsible for their content or policies.

SMS Consent & Communication (RingCentral)

We use RingCentral to deliver SMS communications.

If you opt in to SMS messaging, you may receive text messages related to:

• Appointment reminders

• Scheduling updates or cancellations

• Billing or account notifications

• Follow-up messages

• Optional promotions or service updates

Your Rights & Requirements

• SMS consent is not required to receive services

• You may opt out anytime by replying STOP

• Message and data rates may apply

• Message frequency varies based on your text communication activity.

By providing your phone number, you agree to receive text messages from Top Tier Psychiatry regarding appointments and updates. Message/data rates may apply. Reply STOP to unsubscribe. Consent is not required for care.

Compliance

Our messaging program complies with:

• TCPA (Telephone Consumer Protection Act)

• CTIA guidelines

• HIPAA privacy standards

• Wireless carrier requirements

3. Message Frequency

Message frequency may vary based on your interactions with us.
For example, you may receive up to 4 SMS messages per week related to appointments, billing, or service updates.

4. Potential Fees

Your carrier’s standard message and data rates may apply. These may vary depending on domestic or international delivery.

5. Opt-In Method

You may opt in to SMS messaging by:

• Submitting an online form that includes an SMS consent checkbox

• Voluntarily providing your phone number and selecting SMS as a communication preference

Note: The SMS checkbox is not pre-checked, and SMS consent is optional.

6. Opt-Out Method

You may opt out of SMS messages at any time by:

• Replying “STOP” to any message

• Contacting us directly to request removal

After opting out, you may receive one final message confirming your opt-out.

7. Help

If you need assistance with SMS messages, you may:

• Reply “HELP”

• Visit: https://toptierpsychiatry.com

• Call us at: (855) 468-2343

8. Additional Options

You are not required to consent to SMS messages to receive services from Top Tier Psychiatry.
If you prefer not to receive SMS communications, simply leave the SMS consent box unchecked on our forms.

9. Standard Messaging Disclosures

• Message and data rates may apply

• You may opt out anytime by texting STOP

• For assistance, text HELP or visit our Privacy Policy and Terms pages

• Message frequency may vary

Mobile Messaging Program Terms (TCPA / CTIA Compliance)

(This section is required if you use automated SMS, including appointment reminders, marketing, or follow-up messaging.)

User Opt-In

By opting in to our SMS program, you agree to receive autodialed, prerecorded, or automated messages.
Consent to receive SMS messages is not a condition of receiving care.

User Opt-Out

To stop receiving messages, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
One final confirmation message may be sent.

Duty to Notify

If you change or deactivate your mobile number, you must notify us to avoid messages being sent to the wrong person.

Indemnification

You agree to indemnify Top Tier Psychiatry for any claims arising from failure to update your phone number.

Program Description

Messages may include reminders, service updates, notifications, and marketing related to digital or physical services.

Cost & Frequency

Message and data rates may apply. You may receive recurring messages, up to 4 per month, with additional messages based on interactions.

Support

Text HELP for assistance or contact [email protected].
Email support is not an acceptable opt-out method.

MMS Disclosure

If MMS is not supported by your device, we may send SMS instead.

Disclaimer of Warranty

The messaging program may not be available at all times and may be affected by your carrier’s network.

Participant Requirements

You must have a two-way SMS-capable device and an active wireless plan.

Age Restriction

You must be at least 13 years old to use the SMS program. Minors 13–17 must have parental consent.

Prohibited Content

You agree not to send prohibited, illegal, harmful, or protected health information via SMS.

Dispute Resolution

Any disputes related to the SMS program shall be resolved through binding arbitration according to applicable arbitration rules.

Updates to These Terms

We may update these Terms at any time. Continued use of our website or services means you agree to the updated version.

Governing Law

These Terms are governed by U.S. law and the laws of the states where we operate.

Questions?

Contact us through our website or reach out directly to our office.